30-Day Money Back Guarantee
FREE EXCHANGE OF INCORRECT RING SIZE
We know that finding the right ring size can sometimes be a challenge. To ensure that you or the person for whom the ring is intended can enjoy the item of jewelry in the right size, we offer a free ring size exchange. Simply contact us with your order number and we will be happy to make the required size exchange at no additional cost to you.
30 DAY MONEY BACK GUARANTEE
The purchase of your EONRING™ Smart Ring is backed by our comprehensive 30-Day Money Back Guarantee. This guarantee comes into effect from the day you actually receive your ring. However, if you have ordered a trial size set in advance, the 30-day period to inspect the ring only begins from the moment you hold the actual Smart Ring in your hands. This offer underlines our confidence in the quality and performance of our product and gives you the freedom to thoroughly test the product in your everyday life to ensure it meets your expectations.
We understand that choosing a technological product is an important decision, and sometimes it takes time to realize if the product really suits you. Whether it's the functionality, the fit or simply the experience - if the EONRING ™ Smart Ring does not meet your expectations or you are not satisfied for any other reason, we offer you the option to return the product within this 30-day period without having to provide a specific reason.
To initiate the return process, please send the ring back to us. Once we have received the product, we will refund the full purchase price. This process is part of our commitment to customer satisfaction and is designed to make your purchase of the EONRING™ Smart Ring completely risk-free.
If you have any questions or need assistance during the process, please feel free to contact our customer service team. Please send us an e-mail at info@eonring.com or use the contact form.